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Frequently Asked Questions

  • How do I purchase an ostrich leather handbag or wallet from your online boutique?

    In order to purchase via this website, you need to register as a shopper (or log in if you’ve been here before). This will allow you to add products to either a wishlist (for purchasing at a later stage) or to your basket (for checkout now).

    After we receive your order, we will contact you to confirm your purchase and arrange for payment.

  • Do the ostrich leather bags and wallets come in different colours?

    Yes, apart from naturally coloured leather products, we also offer dyed ostrich leather and game skin items.

    Please view the available colours on the individual product pages.

  • How do I know the leather you use is real and of good quality?

    Klein Karoo International has been the leader in the ostrich product industry for several decades. We boast a sound reputation and deal with only quality products.

    Our items are exported worldwide, our reputation is sound, and our products all bare the Hallmark of Quality.

  • Do you deliver and what are the shipping costs?

    Yes, we deliver worldwide.

    The shipping cost will depend on the weight of your total purchase and your location. This will be communicated to you after your order has been received and confirmed by us, and prior to you being invoiced.

  • Why do the prices of ostrich leather handbags vary so much?

    Prices of ostrich products vary depending on how many variants of the leather are used on the bag – for instance full quill, leg skin, shin skin or smooth skin.

    Each type of leather has a different value. For example, if a bag is made from full quill leather it will lead to a higher cost than if the bag is made from only shin skin.

  • Should I be concerned if a new ostrich leather product has small lines or blemishes on the surface?

    No, ostrich leather is a 100% natural product. Although we use the highest grade ostrich leather, our ostriches roam freely and the markings on the leather are proof of the leather’s natural condition.

    These are thus not regarded as defects, but rather markings of authenticity.

    A defect is characterised as a hole, scar, scratch or blemish from a healed wound or bacterial damage.

  • Are the photos displayed on this website exactly what I’ll receive when I order?

    The photos display the type and style of the items, but where items are available in different colours, obviously it will depend on which colour product you order.

  • Are the ostriches free-roaming?

    Our ostriches are all farm-reared and free-roaming.

  • How can I care for my ostrich leather item?

    Please view our leather care tips to learn how to clean and care for leather items.

  • I recently read about the bird flu epidemic on ostrich farms. Does this have any effect on your products?

    The bird flu epidemic does not affect the leather, feather or egg shell products in any way. The virus cannot be spread via the ostrich product and do not affect humans in any way.

  • Do you have any other boutiques in South Africa?

    No, our boutique is exclusive to Oudtshoorn in the Klein Karoo district of South Africa

  • Where in the Klein Karoo is Oudtshoorn and how can I get there?

    Please view our location on Google Maps for our exact location.

    You can zoom out and scroll around to find our location in relation to where you are driving from.

  • Can I become a distributor of your products?

    Contact us if you wish to become a distributor of our Klein Karoo Boutique products.